St. Petersburg, FL March 30, 2017 –(PR.com)– Crown Automotive Group received a total of 25 dealership awards from two of the nation’s top annual customer service rating programs: Edmunds Five Star Dealer Awards and DealerRater Dealer of the Year.
Crown Automotive Group recently earned a total of 25 awards from two of the industry‚Äôs most respected car dealership customer review and rating programs: Edmunds Five Star Dealer Awards, and DealerRater Dealer of The Year.
DealerRater honored the automotive group with a total of 15 accolades during its annual awards announcement, made early this year at the National Automobile Dealership Association (NADA) Convention. It recognizes dealers with two annual programs: the Dealer of the Year Awards, and its complementary Consumer Satisfaction Awards.
“Programs such as the Five Star Dealer Awards that recognize excellent customer service can make a real difference to dealers looking to stand out from the competition. We celebrate these exceptional dealers and congratulate them for going above and beyond for their customers,‚Äù said Avi Steinlouf, CEO of Edmunds.
About DealerRater Dealer of The Year Awards
DealerRater‚Äôs Dealer of the Year awards are given annually to the top U.S. and Canadian car dealers based on a Bayesian algorithm called PowerScore‚Ñ¢, which considers the dealership‚Äôs average DealerRater star-rating as well as the total number of reviews written about the dealership during the 2016 calendar year.
Categories for scoring include customer service, quality of work, friendliness, pricing and overall experience.
About Edmunds Five Star Dealer Awards
The Edmunds Five Star Dealer Awards are given annually to dealerships across the nation that consistently deliver great car-shopping experiences. Now in its fifth year, Edmunds presented awards to 817 car dealers who have earned the highest overall rating for customer satisfaction in Edmunds’ dealer sales ratings.
In order to be eligible, dealers must participate in the Edmunds Dealer Partner program and must have earned an overall sales rating of five stars on a minimum of 20 reviews on Edmunds over the past year. Additionally, they must have maintained at least a 4.5-star average over the past two years to be recognized.
About The Crown Automotive Group
Over the last 40 years, Crown Automotive Group has grown into one of the largest dealership groups in the nation, with operations in Florida, Ohio, and Tennessee.
Every Crown Automotive dealership features an extensive selection of new, certified, and meticulous inspected pre-owned vehicles with financing options for every budget. Customers can also expect superior service from a team of highly trained technicians at Crown’s signature award-winning service facility.
Driven by four core values: Customer Focus, Teamwork, Integrity and Growth, the group is committed to providing each customer with ‚ÄúThe Better Way To Buy.